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Renting a car

by Jeff Lakie

There are many horror stories out there about people who have returned vehicles to a car rental location only to hear later that they are being accused of damage that they are not aware of. While many people think that the "car rental company is out to get them" when this happens, it is usually an unfortunate clerical error rather then any maliciousness. However, at times, many renters returned vehicles that have been damaged while they were on rent even though they did not know it occurred. So keep in mind that the possibility exists.Here are some things you can do if you find out that you have been accused of car rental damage.1. Remain calm. Nothing infuriates car rental counter agents more than an enraged customer who makes all kinds of threat that they cannot follow up on. If you remain calm, it is more likely that the agents will help you.2. Get your facts straight. Know exactly when you picked up the car and when you returned it. A rental agent could accidentally put in the wrong time and end up assigning damage to you that was really caused by someone who had the car after you. Or they could be doing a damage report on another person's car and miss-type the rental contract number and it gets assigned to you. It's an innocent mistake by simply pressing the wrong number and you'll be surprised how often it happens. To eliminate this as a possibility, asked to see the "computer version" of your contract. This would probably be a printout of the information input by the counter agent on your contract. This is where you will determine if there are any facts out of line, such as an accidental discrepancy in checkout times, type of car, or contract number.3. Most car rental contracts have some kind of area on them that indicates damage either with a drawing of the car that gets marked up or an area in which damage is listed. Ask to see a copy of the contract if you do not have yours handy, and ask to see a copy of five or ten contracts before yours and after yours because sometimes damage can be missed if the car was inspected in the dark or in the rain.Be aware that you may be held responsible for the car until the office gets the keys. So, if you leave the car in your driveway and drop off the keys at the rental office on your way to work, you will still be held responsible if the car is damaged before the rental company can pick it up.If it is proven that the car rental damage is yours, you will likely be surprised at how expensive it is to repair. Car rental companies do not make money on car repairs but car repairs are very, very expensive and most people are unaware at how pricey it can be. You may however be charged "downtime" to cover for the amount of time that your car was not rentable.If the damage was not yours, however, using these ideas should help you solve the issue quickly.

Jeff Lakie is the founder of www.leadingcarrentals.info and www.car-rental-king.info websites providing information on car rentals

 
First Time Motorhome Hire

by Stephen Thomas

Motorhomes for hire come in all shapes, sizes and prices. The trick is to find a motorhome to suit your requirements and budget. Smaller vans are easier to handle, but larger vans offer more comfort. If it's your first time, I suggest you go for the largest van that you feel happy to drive, within your budget. There are a few styles of motorhome to choose from.A hightop is basically a van conversion with a specially made high fixed roof. These come in various lengths, short, medium and long. These sizes refer to the wheelbase, which is the distance between the front and rear axle. Motohomes with a medium wheelbase are popular hire choices as they are easier to handle than the long wheelbase versions, whilst still offering a good degree of comfort. Some companies also offer motorhome hire with folding roofs. The above types of motorhomes are often referred to as camper vans.Coachbuilt motorhomes (C class) are generally a lot larger than campers and are more like a house on wheels. Most will have all the comforts of home and often a double bed. Many of the designs have a bed area which sits over the top of the drivers cab. These motorhomes can be expensive to run and hire.Fuel costs are a definite consideration for many when deciding to hire a motorhome. This problem has been taken on board by the rental companies and manufacturers. Many motorhome hire companies now offer vans with conversions to LPG. This should at least half your fuel costs.Don't overstretch your budget on the motorhome hire cost. Part of the enjoyment of the motorhome is being able to visit and enjoy new places. If you are a couple, a medium wheelbase motorhome should provide you with a good overall comfort levels and ease of use. One thing I should mention is that insurance cover for motorhome hire can be expensive and you should know up front exactly what you are covered for. Take time to review the policy. Remember to comply with most insurance policies you should carry out the daily maintenance tasks on the motorhome as specified by your rental agent. You've booked the motorhome hire, now what. Well it really depends on what type of holiday you are looking for. If you are using the motorhome as a base to visit new places then to get the most out of your hire, it's always a good idea to plan your route in advance. This means that you will know each day where you are going and don't waste any time deciding where to go while on your holiday. Of course for some, there will be no route and hiring a motorhome is all about the open road with a new adventure each day.

Stephen Thomas is a developer and writer for a number of online travel websites, including the UK Away Travel Directory where you can find a comprehensive list of motorhome and camper van hire companies.

 
 
 
 
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